Lots of Kudos

We recently received this email from one of our resident’s family:

Just wanted to let you know that we are both extremely happy with Juniper Village!  The staff is excellent and so friendly, and they quite genuinely  and obviously care about the residents.  Tops on my long list of “loves” are Jessica and her entire office staff (some names I don’t yet know but I know their faces), Beth, Kathy, Patty, Lessie and so many more.  Another wonderful person I’ve newly encountered is Steve in maintenance.  Someone (wasn’t me, I swear) tracked gum into my mother’s apartment on their shoe.  Gum spots tracked in from the front door to the love seat. Lots of little black sticky spots on that beautiful brand new carpet. The receptionist called maintenance and Steve came over. He checked it out and went and got supplies and cleaned it immediately.  He was so nice and said “anything you need anytime, please just let us know”.  He was really sincere too.  Mike has also been wonderful.  He did such a great job on the walls and painting, came and gave me hooks when he saw I was going to hang pictures, and was so friendly.  When I asked the front desk on how to clean the mini blinds (the back ones were really dirty) she said “you don’t have to do that, we’ll do that”.  Mike then checked it out and told me not to worry, they’ll be replaced. A few days later we had all new mini blinds. Wow!  Everyone is so great there. I looked at 7 places and clearly picked the best. And fortunately closest to me too coincidentally although distance was not a selection factor. I would be happy to pass these kudos on publicly. If there are web sites you’d like me to post a review or ever any families you’d like me to speak with, just let me know. This has been a great experience, and a great choice. I can’t believe how great the staff are. Only there a week and two days but we are already huge fans.
Lee